Agile Coach (f/m/d)

Job description

Number 1 in Europe!

zooplus AG is Europe’s leading online retailer of pet supplies. With over 8 million active customers in more than 30 European countries and 1.842 billion Euro revenue in 2020, zooplus is comfortably the market leader in the online segment. At zooplus, we believe e-commerce to be the sales model of today and for the future. E-commerce has become one of the fastest developing areas of business. Modern logistics centers, and the use of and personalization, mean that online sales can be handled with increasing efficiency.

Our employees are the key to our success!

The zooplus team currently consists of more than 1.000 interdisciplinary specialists and managers from more than 50 countries. So we can remain successful against our competitors in the future too, we are looking for individuals who can develop our business and help create a positive corporate culture by not only demonstrating versatile professional and methodological expertise, but also by showing a passion for performance, analysis and a solution-based approach. This includes dealing with rapid changes, intensive networking and an in-depth understanding of technology, the digital market and the business model's value-added chain.

As an Agile Coach you will work with all levels and areas of the organization as well as the entire IT team. You will use your depth of knowledge to act as a mentor, consultant, coach, and advisor supporting all Agile applications. Together with a team of other Agile Coaches, you will work on one shared goal of transferring the Agile mindset, values, practices and skills to create a healthy and safe ecosystem that is self-monitoring, self-correcting and self-sustaining.

Your day at work starts with a coffee and some meetings with your team. Then you help department leaders to plan next quarter. After lunch, with other Agile Coaches, you prepare the workshop for people leaders. At the end of the day, you participate in the weekly top management sync.

For the rest of the week, you will be focused on helping teams and managers to help them to understand the agile mindset, values, and practices. What is more, you are in continuous sync with your team of agile coaches and your manager to share some ideas, thoughts, and brainstorm together.

Through your daily work, you will:

  • Support the organization to improve its overall processes related to software development​
  • Support cross-team initiatives and project​s
  • Help teams to reach the stars
  • Foster self-organization and self-responsibility within teams​
  • Create a safe environment and remove impediments enabling teams and individuals to be focused on problem solving and continuous improvement
  • Promote transparency to foster collaboration.


  • At least 5 years of experience with different frameworks like Scrum, Kanban, Lean, SAFe, etc.
  • At least 5 years of experience with moderation, coaching and conflict management
  • Ability to work autonomous, self-responsible and self-organized
  • Very familiar to system thinking
  • Experience in agile transformation of teams and organizations
  • Excellent written and verbal communication skills in English
  • Experience of coaching, teaching, facilitating teams and individuals on different levels of the organization

What we are offering you

Become a part of our success story and seize the opportunity to take on a real challenge in a dynamically growing company where there is huge scope for development and short decision-making processes. We are offering you a versatile, international-facing role in our motivated team with colleagues from all over Europe. Additionally, we offer many benefits such as:

      28 labour days of vacation (plus December 24th and 31st)

      Flexibility first. Enter from 7 am to 10 am and organise yourself.

      🏠 Remote working flexibility (up to 60% remote).

      🏬 Offices in the city center of Madrid. Modern working spaces with table tennis, foosball, fresh fruit, beverages and company events.

      🏥 Private medical healthcare insurance for all our employees.

      📖 Continuous development through internal and external training opportunities.

      🎤 Participate in the technology community through our meetups and conferences.

      ✏ English, German and Spanish language courses.

      💲 Discount in our zooplus shop for all our employees.

      🤝 Referral program. You will receive a bonus by helping us finding the best talent.

      🌍 We encourage diversity, meet our motivated and friendly teammates from over 50 nationalities.

Did we make you curious?
Then send us your application in English via our online application form