Collaboration Engineer (Atlassian)

Job description

Number 1 in Europe!

zooplus AG is Europe’s leading online retailer of pet supplies. With over 6,8 million active customers in more than 30 European countries and 1,342 billion Euro revenue in 2018, zooplus is comfortably the market leader in the online segment. At zooplus, we believe e-commerce to be the sales model of today and for the future. E-commerce has become one of the fastest developing areas of business. Modern logistics centers, and the use of and personalization, mean that online sales can be handled with increasing efficiency.

What's this role about:

Collaboration is a key factor in an international company with stores in more than 30 countries, 13 locations around Europe and more than 700 employees with 50 nationalities. We are creating a team to be focused on this topic, keeping and improving our awesome collaboration culture throughout this continuous growth. The IT Team, with more than 180 ninjas, is distributed among 4 locations in Europe and work in a full agile environment following a continuous delivery philosophy. The continuous improvement is one of our core values so we want to help them to achieve the next maturity stages. Business colleagues have an extraordinary eCommerce mastery and work very close and aligned with these distributed development teams sharing with them information, requirements and goals.

This is why the collaboration is a key topic for us, we want to create a team with an all cross company scope, working with all teams and helping them improve their performance. We work aligned with a purpose, to keep walking this incredible path from a small German startup to the Europe pet on-line supplier leader. We believe in autonomy, under a "you build it, you run it" philosophy we have created a safe-to-fail environment in order to encourage people to take their own decisions and foster an intra-entrepreneurial mindset. And we are motivated by mastery, the desire to improve our skills through learning and practice and we spend a lot of time sharing knowledge.

What you will be responsible for:

These are the main tasks and responsibilities which you have to do in this role: 

  • Collaborate closely with users understanding their business and technical requirements and having a user centric mindset
  • Create a training plan for all organization taking into account we have different kinds of users and needs
  • Help the Team Lead to establish the strategy and roadmap of collaboration tools
  • Operate Atlassian tools. Currently Jira Software, Jira Portfolio, Jira Service Desk, Confluence and Slack
  • Monitor the tools and carry out performance improvements
  • Customize Atlassian tools to cover the needs of the users
  • Carry out mid-term projects like move to cloud (AWS)


  • You are open-minded, aligned to business needs and solution-oriented
  • You like to work in cross-functional team
  • You are familiar with processes, can understand the needs of the users and help them to improve the way they are working
  • Good communication skills
  • Fluent in English (German is a plus) We know you are going to improve this skill very fast so we do not ask for a bilingual level, you only need to communicate properly with your workmates


  • Deep Atlassian knowledge, at least three years of Atlassian admin experience
  • Cloud knowledge. Experience with AWS, Azure or Google Cloud
  • Understanding of applications lifecycle
  • Experience with Scrum or other Agile methodologies
  • Monitoring and experience improving the performance

What we are offering you

Become a part of our success story and seize the opportunity to take on a real challenge in a dynamically growing company where there is huge scope for development and short decision-making processes. We are offering you a versatile, international-facing role in our motivated team with colleagues from all over Europe. Our Spanish office is at a great location in Madrid, with great infrastructure links. Additionally we offer competitive benefits such as:

  • Competitive salary
  • 28 days’ vacation (plus Dec 24 and 31 when they fall on a labor day)
  • Medical insurance
  • Flexible working hours
  • Free drinks and fresh fruit
  • Discount in zooplus shop

Did we make you curious?

Then send us your application - resume and motivation letter in Spanish or English via our online application form.