IT Project Coordinator (f/m/d)

Job description

zooplus AG is Europe’s leading online retailer of pet supplies. With over 8 million active customers in more than 30 European countries and 1,8 billion Euro revenue in 2020, zooplus is comfortably the market leader in the online segment. At zooplus, we believe e-commerce to be the sales model of today and for the future. E-commerce has become one of the fastest developing areas of business. Modern logistics centers, and the use of and personalization, mean that online sales can be handled with increasing efficiency.

Are you looking for the opportunity to use your IT skills in a fun work environment? Bring your experience along with your positive attitude to our User Care Services team.

We are expanding our team and looking for an IT Project Coordinator (f/m/d) in Corporate Application Integration Services area, you will be responsible for coordinating projects that aim for implementation of customized software or SaaS that meets our organization’s needs, you will use your knowledge and experience to identify stakeholders, gather needs and requirements, research the market to find the right solution, and you will lead the implementation process from the very beginning to production launch.

In this position, you can expect to:

  • Work with awesome people in friendly environment.
  • Talk to people, to find out and understand what the business needs and goals are.
  • Use your skills and knowledge to shape what business needs into concrete requirements.
  • Research the market and various products to find the one that fits best and brings the most value.
  • Collaborate with various teams to coordinate purchasing, implementation and support.
  • Effectively communicate designs and solutions in multiple forums and to various audiences including technology and business executives.
  • Share knowledge and collaborate closely with other engineers in- and outside the team.


Your Responsibilities and Skills:

  • Bachelor's Degree or equivalent required.
  • Minimum 5 years of related experience in leading and/or coordinating IT projects.
  • Working knowledge and experience in design, architecture, planning and roadmap within your project area is a must have.
  • Fluent in English and optionally German.
  • Very good communication skills – You will be working with users, stakeholders to understand their business and technical needs.
  • Key competencies to include coaching, influencing stakeholders, presentation and technical documentation writing skills.
  • Experience of working on both Agile & Project-based delivery.
  • Expertise in coordination and escalation to vendor support for resolution of business-impacting problems.
  • Experience around O365 environment administration in areas of Azure AD, SSO, etc is very welcome.
  • You will act as a trusted advisor for our users and colleagues.
  • Detail oriented, organized, self-motivated, and self-sufficient.

What we are offering you

Become a part of our success story and seize the opportunity to take on a real challenge in a dynamically growing company where there is huge scope for development and short decision-making processes. We are offering you a versatile, international-facing role in our motivated team with colleagues from all over Europe. Our Spanish office is at a great location in Madrid, with great infrastructure links. Additionally, we offer many benefits such as:

    28 labour days of vacation (plus December 24th and 31st)

    Flexibility first. Enter from 7 am to 10 am and organise yourself.

    🏠 Remote working flexibility.

    🏬 Offices in the city center of Madrid. Modern working spaces with table tennis, foosball, fresh fruit, beverages and company events.

    🏥 Private medical healthcare insurance for all our employees.

    📖 Continuous development through internal and external training opportunities.

    🎤 Participate in the technology community through our meetups and conferences.

    ✏ English, German and Spanish language courses.

    💲 Discount in our zooplus shop for all our employees.

    🤝 Referral program. You will receive a bonus by helping us finding the best talent.

    🌍 We encourage diversity, meet our motivated and friendly teammates from over 50 nationalities.

Did we make you curious?

Then send us your application in English via our online application form.