Number 1 in Europe!
zooplus AG is Europe’s leading online retailer of pet supplies. With over 8 million active customers in more than 30 European countries and more than 2.000 billion Euro revenue in 2021, zooplus is comfortably the market leader in the online segment. At zooplus, we believe e-commerce to be the sales model of today and for the future. E-commerce has become one of the fastest developing areas of business. Modern logistics centers, and the use of and personalization, mean that online sales can be handled with increasing efficiency.
Our employees are the key to our success!
The zooplus currently consists of more than 1.000 interdisciplinary specialists and managers from more than 50 countries. So we can remain successful against our competitors in the future too, we are looking for individuals who can develop our business and help create a positive corporate culture by not only demonstrating versatile professional and methodological expertise, but also by showing a passion for performance, analysis and a solution-based approach. This includes dealing with rapid changes, intensive networking and an in-depth understanding of technology, the digital market and the business model's value-added chain.
The Loyalty and Reward Programs Manager will be responsible for systematic development and shaping of customer relationships through target group-relevant marketing and communication measures with the aim of increasing customer loyalty in the long term. Collaboration in the management and optimization of suitable customer loyalty and reward programs by means of continuous performance measurement regarding customer lifetime value.
Essential job tasks: